Returns & Exchanges
At Pacifier Kids, we want your little ones to love their new outfits, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached. We strive to make the process as simple as possible so you can get back to what matters most—your family.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging if possible, ensuring all tags are intact, and include the packing slip provided in your digital return confirmation.
Ship It Back
Attach the pre-paid shipping label to your parcel and drop it off at any authorized carrier location or schedule a home pickup for your convenience.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing